Digital Art FAQs
What are the prices for Custom Art?
All prices for custom digital art files are available here! The pricing is the same for all subject matters.
What are my options for the subject of my digital paintings?
My custom painting options are widespread and varied! I paint custom homes, florals, pets, wedding venues, wedding invitations, and anything else that you can think of I'm happy to try!
What kind of photos can I send you to create my custom art?
I can only use photos that you have the copyright for, this would include your own photos or photos found on a copyright free website such as Unsplash. It is not permitted for you to send me a photo that you do not have the rights to as I do not want to infringe on other artists rights.
How do I order a Custom Digital Art piece?
Currently I take orders exclusively through Instagram. Please send me a message on my account @laurenchaseco. Any reference pictures needed for the project should also be sent via instagram, please use the photo button on the right vs the left so that it will not disappear from the chat.
Will my finished digital art be an exact representation of original photos that I send you?
Your finished watercolor will not be a realistic reproduction of any photos that you send me to work off of. I choose to do stylized creations that are created in my style which tends to use a less saturated color palette.
Can you write on the digital painting?
I would be happy to write something on your digital painting for you.
What size is the digital painting designed for?
All digital artwork is sized at 8x8 unless the customer specifies another preference.
What forms of payment do you accept?
Venmo is my preferred form of payment.
When is payment due?
Payment is due upon order of the custom piece, prior to the creation of the piece.
What is your return policy?
Digital art is non-refundable due to the time and effort that I put into creating each piece. I do guarantee that it will be the same quality of my prior paintings posted on this site and instagram!
How do you ship the finished product?
This is a digital file only so no physical item will be shipped to you. The digital file will be emailed to your email address of choice.
Where should I get my files printed?
This is really up to personal preference and there is a huge range of quality options. You could go incredibly high quality by ordering a giclée print or go easy on yourself and print on your home computer.
What is the turnaround time for custom digital art?
The fastest turnaround time possible for a custom digital order is approximately two weeks. If there are a large quantity of orders that I am already working on then the turnaround time is longer. If there is a date that your need your custom order by you must let me know prior to ordering.
What are the copyright rules for your products?
Custom art is for personal use only. The restrictions include but are not limited to the following actions. In no circumstance is the buyer permitted sell prints of their custom artwork for any reason. In no circumstance is the buyer permitted to edit the artwork and then sell it. In no circumstance is the buyer permitted to make a copy of their custom artwork and send it to someone else. In no circumstance is the buyer permitted to make multiple prints for the purpose of giving them away (with the exception of wedding invitations). In no circumstance is the buyer permitted to use the picture on a website or in any sort of marketing or promotional setting (website, etc) without written consent.
Will my custom artwork appear on your website?
All Custom work has the possibility of appearing on this website.